FAQ

What is a payday loan?

A payday loan provides you the opportunity to obtain fast cash in emergency situations. It is not meant to be a long term solution. If you are concerned about your financial wellbeing, please contact a credit counselor

How much can I borrow?

You can borrow $300 for your first loan, and please contact us to find out how you can borrow up to $1500.

When can I get my money?

After receiving any documents (if required), and your application information has been verified, you can receive your money as soon as the next day.

What kind of documents do I need to send?

If further documents are required, the following may be requested to process:

• Recent pay stub (with your name, employer info, salary, deductions, and net pay)
• Bank statement showing your name, full account number, and a payroll deposit from within the last 60 days.
• If you have a checking account, a void check is required. (not required for a savings account).

Do you perform credit checks?

We do not perform credit checks, however we do reference information submitted with several national databases for verification.

How long before I know whether I am approved or not?

You should receive a pre-approval notice almost instantly if you are eligible. Following that, it really depends on how fast you are able to respond to the email sent to you with further instructions.

What if I have bad credit or no credit at all?

We loan to many people with previous credit concerns. Applying is the best way to find out if we can help. Our quick application signup makes it easy to get started and fast approval will answer your questions of eligibility.

If I already paid off my loan, how long must I wait before I can get another loan?

You can apply as soon as you have repaid us.

Do I need to receive my pay checks by Direct Deposit?

Yes. As this is the fastest and most secure way to get your cash to you we only accept direct deposited customers at this time.

Is my application and personal information secure?

Yes. We take this matter very seriously and safeguard customer information with a variety of safety measures to ensure your personal information is handled properly. For more information, we invite you to read our policy page.

Is my application confidential?

Yes. We respect our customer's privacy and we will treat it accordingly.

Do I need to live in the US to be approved?

Yes. We only accept applications from US residents, currently residing in the US.

Is employment a requirement?

Yes. Applicants need to be actively employed to be eligible for a loan. This does not include self-employment.

How often can I use your service?

There is no limit to how often, but you are required to pay off your previous loan before applying for a new one.

How do I repay my loan?

When you apply, you also preauthorize an electronic withdrawal on your next payday. This not only makes it more convenient, we also save you an electronic transfer fee that your bank would have charged you.

What are the requirements?

• At least 18 years of age and a US citizen
• Own a checking or savings account
• Employed receiving a paycheck by direct deposit weekly, bi-weekly, or monthly
• Receive at least $667 per paycheck

What are you hours of operation?

You will find live customer care agents available to assist you 7 days a week during the following hours: